PC Problems? I am a PC TECH.

[Excaliborg]

Originally Posted by lindas

Hello
I have a problem with Firefox.
As soon as I have openedit, I get a page poping up.
I also get new pages coming up, all opening in new windows,they arelike Russianwomen, Adulr firends, No Game, Find Beautiful RussianWomen.
I have tried to get Norton to block them but it doesnot work. Norton alsofound a program which areseeking up cookies.
Have you got a suggestion to what I can do to stop this.

Friendly greetingsform Linda

someone has been very nawty tsk tsk. only play. i havent used firefox in a while but i shall do my best to assist. sounds like you have a browser hijacking infection. and that can be very nasty. what you need to do is this:

> disable your internet connection
> open firefox and clear all private data and diable any add-ons>
> also check the security settings, make sure radio boxes regarding installation of add-ons and suspicious sites
> pay a visit to your temp directories and remove all items found therein
> next restart your pc and boot into safe-mode by pressing F8 immediately after the BIOS info is displayed
> once you have logged in, run a full scan using norton av. what this does is only the core system components will be started and everything else can be scanned
> next i would recommend that you find another anti-virus, something like nod32, AVG, avast or anti-vira. i recommend nod32 or AVg as these two the ability to actually scan for malicious links and notify you of items trying to install without you knowing. these products also have internet security versions with firewall. but for most people the normal anti-virus and the windows firewall is sufficient

i think once i get the damn dsl working properly, i should do a write-up on anti-virus and firewall programs for informational purposes