Damsel in distress!

[Rachel]

Help me please! If I save a pic to my pc the file is there but it wont open. It sometimes says choose a program to open file but none of them seem to work.

[ila]

What is the file extension of the pic? Is it just one picture that won't open or are the more than one? What programs do you have loaded on your computer for viewing pictures? I can't help much more than that until you answer these questions.

PM me if you prefer to have your answers that way or send me an email address if you want to do it through email.

[Rachel]

This pc has windows pics and fax viewer. I've tried other programs to reopen files like internet explorer or aol. On a few websites it will work but not this one. I've tried emailing the pic to myself and saving from there. That wont work either. The pic will open one time when I first download it. Then it's just an unreadable file. Oh by the way thanks for replying. :)

[cham]

Get onto IM and let's solve this.

Cham